Unbolted is an online peer-to-peer lending platform. The company’s model allows customers to borrow cash – quickly, safely and confidentially – against their personal assets.
A new way of lending
By harnessing technology, Unbolted was bringing something new to their sector. Out went time-consuming face-to-face transacting and in its place a sleek online process enabled loans offers to be made – and loans to be disbursed – efficiently and with minimum disruption to the customer.
Building a positive reputation
Prior to working alongside Hookson, Unbolted’s initial website design had intentionally mirrored the look and feel of the payday loans sector. Customer feedback, however, showed this to be off-putting and ultimately damaging to business. We were was commissioned to overhaul the firm’s online presence across the key areas of website design and user experience.